j00 Privacy Policy
Your personal information is always secure and protected at j00. This policy explains how we collect, use, and protect your data.
Last updated: 30 October 2026
The j00 platform is committed to protecting the personal information of players in Myanmar. This Privacy Policy ("Policy") applies to the j00.mom website and all related services. By using our services, you are considered to have read and agreed to the terms of this Policy. If you have any questions, please contact us at [email protected].
1 Types of Information We Collect
We collect only the information necessary to provide our services and keep your account secure. This information is obtained in two ways: directly from players when they fill in their details, and automatically through your use of our services.
Personal Identification Information
The following information is collected during account registration and verification—
- Full name (first name and last name)
- Date of birth (to verify you are 21+)
- Email address
- Phone number (including country code)
- Payment information (KBZPay, Wave Money, AYA Pay, Bank Transfer)
Usage Activity Information
The following information is collected automatically when you use our services—
- IP address and network connection details
- Browser type and version
- Gaming history (games played, bets placed, time spent playing)
- Deposit / withdrawal records
- Website navigation cookies and session data
2 Purpose of Data Use
We use collected personal data only for clear, stated purposes. We do not sell or share it with unauthorized third parties.
Main Purposes
- Account registration, verification and management
- Processing payment transactions
- Age verification for players 21+
- Fraud prevention and anti-money laundering checks
- Handling player inquiries and complaints
- Technical analysis to improve gaming services
- Record-keeping to maintain fair play
Communication Purposes
To provide good service, we use players' email addresses and contact details in the following ways—
- Sending account and payment notifications
- Security alerts and password change notifications
- Responses from our 24/7 live chat support
- Announcements about changes to our services
3 Third Parties and Data Sharing
j00 does not sell or rent players' personal data. However, there are limited situations where data is shared with third-party service providers who help us operate—
Limited Situations Where Sharing Is Permitted
- Payment processors: Only the data required to complete transfers through payment companies such as KBZPay, Wave Money, AYA Pay, and bank transfers
- Technology service providers: Shared within limits with server, database management, and cybersecurity companies
- Legal requirements: When required by a court order or legally mandated investigation
Data We Never Share
We do not share players' personal data with any third party in the following cases—
- Advertising and marketing purposes
- Data trading companies
- Third parties not directly related to our services
- Any case without the player's consent
4 Data Storage Security Measures
We have put in place technical and administrative safeguards to protect players' personal and financial data—
SSL Encryption
All data transmitted from the website to our servers is protected by SSL/TLS encryption, so no third party can intercept or read it.
Database Protection
Player data is stored in an encrypted database with strictly controlled access. Every staff member who views the data is logged.
Access Control
Access to personal data is restricted on a need-to-know basis. The number of staff who can view player personal data is kept to a minimum.
Regular Audits
Security measures are regularly reviewed and updated in line with new technology to keep player data continuously protected.
5 Data Retention Period and Deletion
Collected personal data is retained only for as long as needed to provide the service. Once that period ends, it is securely deleted—
Retention Policy
- Active accounts: Data is retained throughout the entire period that a player's account remains open
- Suspended and deleted accounts: Financial records and data required to meet legal obligations are retained for a period after the account is closed
- Payment records: Retained for an extended period to fulfil financial compliance obligations
- Log data: Network logs and game records are retained for anti-money laundering purposes
6 Cookies and Tracking Technology
j00 uses cookies to provide a better player experience and to improve our services—
Cookie Types
- Essential Cookies: Required to maintain login sessions and security
- Functional Cookies: Remember your language and player preferences
- Analytics Cookies: Track site usage patterns to help us improve our services
You can disable cookies in your browser settings, but please note that some features may not work as well.
7 Player Rights
Every player has the following rights regarding their personal data—
Right to Access
You can request to view the personal data we hold about you. Contact us at [email protected] and we will let you know what data we have.
Right to Correction
If your personal data is incorrect, you can request a correction. Our 24/7 live chat or [email protected] can help.
Right to Deletion
You can request that your data be deleted. However, data that must be kept to meet financial and legal obligations may be subject to restrictions.
Right to Object
You have the right to object to any use of your personal data. We will review your request and act accordingly, and we commit to sending you a response.
To exercise any of the above rights, email [email protected] with your account ID included. We will take care of it.
8 Child Protection
j00 is a service for adults aged 21+ only. We do not collect personal data from anyone under 21. If we become aware that data has been collected from a player under the required age, we will immediately delete all such data and close the account. If you know of anyone under 21 using our service, please notify us right away at [email protected].
9 Policy Changes
We may update this Privacy Policy from time to time due to changes in our services, technology upgrades, or other requirements. When the policy changes, the "Last updated" date at the top of this page will be updated. For significant changes, we will notify players in advance by email. Continued use of our service after changes take effect means you accept the updated policy.
10 Contact Us
If you have any questions about this Privacy Policy, wish to make a data request, or have any concerns, you can reach us—
- Email: [email protected]
- 24/7 Live Chat: Reach us instantly via the live chat button at the bottom of the website
j00 handles all player account matters in Myanmar language, available 24/7 through live chat and email.